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Pandabuy Shopping Guide 


What is Pandabuy/Is Pandabuy Legit?

Pandabuy is a cross-border e-commerce service platform founded in 2019. PandaBuy is a legitimate online shopping platform. It mainly sells Chinese products abroad and targets foreign B2C people. Pandabuy does not sell its own products, it connects customers with different chinese e-commerce platforms in China. At Pandabuy, overseas customers can easily buy products from different e-commerce platforms in China, including Taobao,, Tmall, 1688, Weidian, etc.

Pandabuy focuses on providing Chinese sellers with access to and expansion opportunities in the global e-commerce market. Through Pandabuy, sellers can more easily enter the international market, expand sales channels, and increase product exposure and sales. The platform provides sellers with one-stop services from product selection, procurement, quality inspection, logistics to sales, simplifying the process of cross-border e-commerce and lowering the threshold for cross-border e-commerce. Pandabuy itself is a logistics provider and simplifies the logistics of the platform as follows: users place orders – domestic factories ship goods – Pandabuy ships, transports – Pandabuy goods are delivered to customers.

Step-by-step Guide on shopping on Pandabuy

Below is a comprehensive guide on how to place an order through By following these step-by-step instructions, you will be able to easily order items from platforms such as Taobao, 1688, Weidian, or Yupoo using Pandabuy’s agent shopping service.

Step 1: Select the item

Explore the online e-commerce platforms in China, including Taobao, Tmall,, and 1688. Discover the contact information and offerings of your preferred sellers through various social media platforms like Reddit, Instagram, and TikTok. To begin, copy the product link, name, or shop’s link, or even the order number starting with the letter PI. Paste it into the search bar or simply copy the link or order number shared by your friend. Proceed by clicking on the “Search” button and navigate to the subsequent page.

If you haven’t registered yet, you need to register and log in to your account. You can also choose to register with a Google account or an Apple account.

At the top of the search results page you can choose to view e-commerce products from different platforms.

Step 2: Submit Order

Method 1

Choose the desired color, size, and quantity, as well as add any specific notes you may have, and then simply click on either “Buy Now” or “Add to Cart”.

Pandabuy has implemented numerous enhancements on this webpage to provide you with an unparalleled experience that is unavailable on any other platforms! Prior to placing your orders, you have the ability to view the sales, average shipment time, weight, volume, as well as the net weight/volume. Additionally, if you accumulate 300 VIP points or more, you can preview photos of the product in the warehouse before making your purchase. In the event that you are uncertain about the size, this informative article can assist you in finding the answer. Furthermore, if you are looking for a particular product, you can utilize the image search function or take advantage of the Find&Buy service

Method 2 Fill & Buy

To address the issue of failed links captured by the Pandabuy system (such as Yupoo links), there is an alternative method for purchasing the desired items. Instead of relying on the automated system, users can manually fill out a form to complete their order. This form includes fields to input the name of the order, choose a profile picture for the order, provide specifications such as color and size, and enter the price. Once all the necessary information is filled out, users can proceed to click on either “Buy Now” or “Add to Cart” to finalize their purchase.

In cases where a link is not available, Wechat orders can also be placed using the Fill & Buy form. This allows users to conveniently place orders through Wechat without the need for a specific link. For further information and a more detailed explanation of this service, please explore this article.

Step 3: Confirm Order

Please choose the country where you want your items to be delivered. After selecting the destination country, you can see whether the product you selected can be shipped to the destination. The products you have purchased will be initially shipped by the seller to the Pandabuy warehouse in China. Once the order has arrived and been stored in the warehouse, you will be able to view it on the [Personal Center – Warehouse] page. From there, you can submit an international parcel and provide the specific address where it should be shipped to. For more information on how to submit the parcel, please refer to the article provided.

If you would like to see more detailed pictures other than just the QC photos, simply select the “Extra photo” option before submitting your order.

Step 4: Pay for Items

To make a purchase, simply choose your desired country and select a payment method. You will be required to pay a fee that covers both the cost of the product and the domestic shipping charges. It’s important to note that these fees are determined by the seller and included in the total amount. However, please be aware that the international shipping fee is not included in this total. To get an estimate of the international shipping fee, you can refer to the “Guidance of Estimation & How to use Cart Estimator” section on our website.

Pandabuy offers a variety of payment methods including PayPal, Credit Cards, Alipay Plus, Stripe, UnionPay, and Alipay, among others. You can choose the option that suits you best and proceed with the payment process.

Please keep in mind that it is essential to provide accurate information during the checkout process to ensure a smooth transaction. Double-check your shipping address and payment details before finalizing your purchase. If you have any questions or need assistance, the customer support team is available to help.

Step 5: Pandabuy Purchase

After the order confirmation is finalized, your order will undergo processing within a span of 6 business hours. An agent from Pandabuy will reach out to the seller and proceed with the purchase of your selected items. Subsequently, Pandabuy will await the shipment of the items from the seller. The estimated shipping time is approximately 3 to 5 business days.

Throughout the process of purchasing your order, you will receive notifications through internal messages in the event of any issues arising. For instance, if there is a requirement for you to provide additional information, you will be informed accordingly. You can click ‘Contact’ to ask the shopping agents for any further details, and they will reply to you in the order enquiry within 24 hours.

Step 6: Pandabuy Inspection and Storage

You can find them in the [Personal Center – Warehouse] section once your items are stored. If you accept the product, Pandabuy will store it in the warehouse for you. However, if not, the agent team will assist you in negotiating with the seller for returns and exchanges. Once your items reach the Pandabuy warehouse, they will ensure their safekeeping for a period of 90 days, free of charge. Additionally, you have the option to consolidate all your items into one package in order to save on shipping fees.

Step 7: Submit for Delivery

When you come across your items marked as ‘Stored’, it is required for you to proceed to the ‘Warehouse’ section, choose the item, and click on “submit” in order to organize the delivery to an international destination. This process involves entering the overseas address, specifying package details, selecting an appropriate shipping method, initiating the declaration process, and making payment for the international shipping fee.

To gain further insight into the procedure of submitting a package, we have provided an article for your reference.

Step 8: Pay the international shipping fee

Choose a payment method for the international shipping fee. The fee for international shipping is determined based on the estimated weight of the product, the chosen method of shipment, and the destination.

Step 9: Delivery and reward

Pandabuy ensures that your items are packed and shipped with care once you have placed your delivery order. You have the option to track your package and monitor its shipping progress on the “Parcel” page by using the provided tracking number. Furthermore, once you have received your parcel, you can share your experiences and apply for rewards.

Tips to shop on Pandabuy

Pandabuy is a global online marketplace that connects buyers and sellers from around the world. With its user-friendly interface and extensive product range, Pandabuy ensures a seamless shopping experience for its users.

Tip 1: Know Import Taxes & Duties of Your Country

Before making a purchase on Pandabuy, it is crucial to familiarize yourself with the import taxes and duties applicable in your country. Different countries have different regulations when it comes to importing goods, and being aware of these charges beforehand can help you avoid any unexpected costs. Pandabuy provides information on import taxes and duties for each product, ensuring transparency and allowing you to make informed decisions.

Tip 2: Navigating the Pandabuy website or app

To have a seamless shopping experience on Pandabuy, it is essential to familiarize yourself with the platform’s website or app. Take some time to explore the different sections and features offered. Familiarize yourself with the search bar, categories, and filters to make your browsing experience more efficient. Understanding how to navigate the platform will enable you to find products easily and make the most of your shopping experience.

Tip 3: Searching for products efficiently

Pandabuy offers a vast range of products, and searching efficiently can help you find exactly what you are looking for. Start by using specific keywords related to the product you want to purchase. Utilize filters such as price range, brand, and customer ratings to narrow down your search. Additionally, take advantage of the “related products” section to discover similar items that may interest you. By searching efficiently, you can save time and find the perfect product on Pandabuy.

Tip 4: Check Seller Ratings

When shopping on Pandabuy, it is crucial to check the seller ratings before making a purchase. Seller ratings provide insight into the seller’s reliability and the quality of their products. Look for sellers with high ratings and positive reviews from previous customers. This will help ensure that you are purchasing from a reputable seller and increase the chances of a satisfactory shopping experience.

Tip 5: Choose The Right Shipping Method

Choosing the right shipping method is essential to ensure a seamless shopping experience on Pandabuy. Consider factors such as shipping time, cost, and tracking options when making your decision. Pandabuy offers a variety of shipping methods, including express and standard shipping. Assess your needs and preferences to select the shipping method that suits you best. Keep in mind that faster shipping methods may come at a higher cost, so weigh the options carefully.

Tip 6: Consolidate Your Products Into One Package

To optimize your shopping experience on Pandabuy, consider consolidating your products into one package. This can help reduce shipping costs and ensure that your items arrive together. When adding products to your cart, check if they are eligible for consolidation. By consolidating your purchases, you can save money and have a more convenient delivery process.

Tip 7: Double check your info before payment

Before finalizing your purchase on Pandabuy, it is essential to double-check all your information. Ensure that your shipping address is accurate, and all the products in your cart are correct. Review your payment details and confirm that everything is in order. Taking this extra step can help prevent any potential errors or delays in your order.

Tip 8: Know returns and exchanges policy

Understanding the returns and exchanges policy on Pandabuy is crucial in case you encounter any issues with your purchase. Familiarize yourself with the platform’s policies regarding returns, refunds, and exchanges. Take note of any time limitations and requirements for initiating a return. By being aware of the policies, you can ensure a smooth process in case you need to return or exchange a product.

Tip 9: Tracking your order and delivery updates

Once you have placed your order on Pandabuy, it is important to track your package and stay updated on its delivery status. Pandabuy provides tracking information for each order, allowing you to monitor its progress. Stay informed by regularly checking for updates and tracking your package. This will give you peace of mind and help you plan accordingly.


navigating Pandabuy can be a rewarding experience with the right approach. By following the tips outlined in this guide, shoppers can make informed decisions, secure the best deals, and enjoy a seamless shopping experience on the platform. From researching products and checking seller ratings to understanding shipping times and payment security, attention to detail is key in maximizing the benefits of shopping on Pandabuy. With its vast array of products and sellers, Pandabuy offers something for everyone, making it a convenient and accessible platform for online shopping needs. Whether you’re searching for everyday essentials or unique finds, Pandabuy empowers shoppers to explore, discover, and shop with confidence. Embrace the opportunities presented by Pandabuy, and embark on a journey of seamless online shopping today.

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